ABOUT

The NAE Mission

To consistently maintain an unwavering reputation as the most dependable and highest-quality janitorial service provider in the eyes of our valued customers and our dedicated team members.

More Than Just Janitorial Services

Customer Focused

Without customers, we have no business, no work to give our employees, and no opportunity to fulfill our mission.  Our first core value is that the customer always comes first.  That means that your needs come before our own, that we will bend over backward to please you, and if it’s within the realm of possibility, you can consider it done!

People Focused

Of course, without great people, it’s impossible to have happy customers, so our second core value is that we are people focused. We believe that people are good. We believe that people deserve a consistent job with decent wages. We believe that work is a part of life, not your entire life. We look for people who actually like their job and aren’t just here because the rent is due.

Want to see how much we love our people? Check out our Careers section to Learn More.  Or click here to send us your resume.

Community Focused

We strive to create a positive impact in our communities by engaging with local organizations, supporting meaningful initiatives, and promoting social progress, inclusivity, and sustainable development.

Reliability Focused

At NAE, we know that you need to trust in our ability to always get the job done. No missed nights, no rescheduling, and no excuses from us.

On the other side, we understand that your needs change. That is why we are reliably providing professional janitorial services in Austin and all of your janitorial services needs.

Last-minute bookings?
Special instructions?
No Problem!

We have the teams to make it happen and we ensure that there is always someone cross-trained in your facility’s needs so that if life does happen, you never need to worry about it.

Quality Focused

Quality is our “Nothing Left Untouched Guarantee”. You won’t come in to find that we only did the easy work. We make sure that everything from your blinds to your plants to those hard to reach crevices under the bathroom sinks are properly cleaned, disinfected, and left sparkling.

Consistency Focused

For NAE, consistency is all about making sure that the quality we proudly guarantee is seen every single time our team visits your facilities. We aren’t corner cutters, we don’t rush our people, and we make sure that every day, in every way, your office is left spotless.

TESTIMONIALS

ALISSA POWELL
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Our partnership with NAE has been great since day one. They are organized and reliable. Their team has done great with communication as well. We are always able to reach our contact, even for last minute requests and that has been very helpful. Thanks for all that you do!
CHRISSY SACKEL
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NAE provides service at a level that is uncommon in the janitorial industry. The team is very proactive to ensure little issues get addressed before turning into larger problems. Communication is amazing as well. The account managers very quick to address any inquiries. I would highly recommend their cleaning services!
LESLIE VIATOR
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We reached out to NAE last minute for COVID-19 disinfection service and they were able to get a crew on-site within 2 hours. The techs were on time, well-informed, and polite. Communication was exceptional from start to finish. Our experience with NAE was so enjoyable that we decided to hire them for our janitorial services and they haven't disappointed!
WHITNEYCLAIRE
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Finding an office cleaning company that delivers what they promise can be challenging. The team at NAE Cleaning Solutions is professional and reliable. They are great with communication and even ask for feedback to ensure expectations are being met. The fact that they are a local business brings an element of value and personal attention not typically found in larger, corporate companies. I highly recommend NAE Cleaning Solutions for all of your commercial cleaning needs!
SARAH ORTIZ
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We have been pleasantly surprised by the amount of care NAE puts into its service. Disorganization and poor communication seem to plague most janitorial companies but NAE is quite the opposite. Our rep made sure start-up was a breeze and the team has been providing great service consistently for the last several months. Whenever we have special requests, they are quick to help out. It is very easy to get ahold of them and any issues are addressed within hours, not days. For the first time, I feel like our cleaning service is being managed for us, not by us. Thank you, NAE!
STEFANI HESTER
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The team at NAE is nothing but supportive to their clients' office cleaning needs. The management team is easy to get a hold of for any last minute requests or concerns. They consistently provide high quality services and even hit items that are off-scope on occasion to make sure the office is always in great shape. It's refreshing to know that the office will be clean and welcoming after each cleaning service. They are definitely a janitorial company I highly recommend for those looking to make a change not only for th
EMMA BERNHOFT
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NAE does a great job with our victorian house converted office space. They anticipate our needs by dropping off extra cleaning supplies and communicating when we are low on certain things. Management is kind, professional and communicative. I would recommend their services to anyone, especially given the price.
CHRIS JAVIERTO
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Big thanks to NAE Cleaning Solutions for providing professional cleaning solution. The team was very professional all through out. Keep it up! We'll definitely hire your team again and recommend to our friends. Cheers
CHANDA MAU
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One thing that seems to be constant in my experience with janitorial companies is a general lack of organization. Poor communication, inconsistency with overall quality and inability to stay on top of supplies are examples that come to mind. Fortunately the team at NAE Cleaning Solutions is solving these issues by implementing a great team and technology to improve it's janitorial services. An app allows clients to talk directly with management. They also perform randomized, detailed inspections to ensure quality exceeds expectations and employees can make supply requests on their phones directly through a supply management system. It's nice to see a company taking the initiative to improve upon a very neglected, yet essential service.
LYNN HUNT
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NAE has been providing our office's cleaning services since 2017. During this time, they have consistently performed great work by providing daily office cleaning, consumable supplies, carpet cleaning and more. Communication with management has been excellent. Whenever a request or concern comes up, there is always someone ready to help. During our time working together, we have changed offices and therefore our needs. NAE has been supportive every step of the way. I know I can always trust NAE to take great care of my space.
PATSY SPRINGER
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We hired NAE in early 2016 to provide daily janitorial services for our yoga studios. Over the last several years, we have grown and NAE has grown with us! They are organized, perform consistently high quality work, are responsive to any last minute requests and are amazing with communication. There was one occasion where someone graffitied the side of one of our buildings. I called our account manager for help and they had someone out to take care of it within 1 hour. Even more impressive, they didn’t charge us a penny. If that doesn’t scream great customer service, I don’t know what does! We value our relationship with NAE and I recommend them to anyone looking for an amazing cleaning company experience. Thank you NAE!
MIKE PECK
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I’ve used Jason and the NAE team twice and both times they were quick to respond, professional with their cleaning and easy to work with. I needed an office decontamination and Jason responded within 2 hours with both a quote and service appointment options. He took the stress away and brought me solutions. The technician showed up on time, to the minute, dressed in full PPE and ready to clean. Thanks again Jason!
DATAMOVERS OFFICE
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Jason and the rest of the staff are very professional. I can't say enough about Jason's thoroughness and ability to get the job done. His attention to detail and can-do attitude for our special requests makes for a great relationship. I highly recommend NAE!!
PETER M
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Great service and quick schedule. Recommended.
KYLE HAIR
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Responsive and professional team that came to the rescue when we needed them most! With the even with an ongoing pandemic the team at NAE was able to quickly arrange a sanitation of our office for a very competitive price!
DON SNYDER
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Jason provided a wonderful consultation on cleaning and sanitizing our church as we prepare to reopen after the COVID-19 shutdown. He was very thorough and professional and used his wealth of knowledge and experience to advise us on the potential issues and options available for the cleaning process. He was also very patient as we asked our many questions and answered them all very well. I highly recommend his services.
TIM CASON
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If you're struggling with your current commercial cleaning provider, I would recommend reaching out to NAE. They are well organized, thorough and consistent. Jason and the team are very customer-centric in their approach and the difference is clear. Requests and concerns are addressed quickly. Give them a shot, you won't be sorry!
WHITNEY GRIDER
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Finding an office cleaning company that delivers what they promise can be challenging. The team at NAE Cleaning Solutions is professional and reliable. They are great with communication and even ask for feedback to ensure expectations are being met. The fact that they are a local business brings an element of value and personal attention not typically found in larger, corporate companies. I highly recommend NAE Cleaning Solutions for all of your commercial cleaning needs!
CHRISSY SACKEL
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NAE provides service at a level that is uncommon in the janitorial industry. The team is very proactive to ensure little issues get addressed before turning into larger problems. Communication is amazing as well. The account managers very quick to address any inquiries. I would highly recommend their cleaning services!
CHERYL FINFROCK
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The team at NAE are very supportive and reliable. The account managers are very responsive and their crew do a consistently great job. They come through with any last minute requests as well and are sure to follow up.
THE STARTUP EXPERT
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The team at NAE provide great communication and their level of detail is remarkable. They even help out with last minute requests when needed. I would recommend them to anyone searching for a reliable cleaning service.
HAYDER KHAFAJI
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One of the biggest struggles when it comes to janitorial service is finding a cleaning company that is consistent and reliable. The team at NAE checks both of those boxes. Management is also good at communication which plays a huge part in helping things run smoothly. I would recommend their services to anyone.
ERNEST ANGUIANO
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NAE Cleaning Solutions does great work. Their team responds quickly to any questions or concerns. They also help with extra services when needed. Thank You NAE.
JOYCE LUKE
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Jason and the NAE Cleaning Solutions crew are excellent at what they do! They've been cleaning and supplying my gym for more than a year now and I can't say enough about their consistent excellency in communication and highest quality service!! They always go the extra mile, are quick to respond to questions and requests, and always report when anything is out of the ordinary. Thank you so much Jason!!
ROB POWELL
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I use NAE Cleaning Solutions to service my F45 Training facilities in Westlake and Lakeway. Jason and his team are always available and very responsive to my cleaning needs.
MEGAN MURPHY
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Our company, located on West Campus in Austin, hired Jason Behn and NAE Cleaning Solutions in Sept. 2014. I was very impressed by Jason's professionalism during the interview and have been delighted with the quality of the service provided by NAE during the past 5 months. Jason has responded promptly to all my emails. He is receptive to requests for special event cleaning for us beyond the weekly service and flexible with changes to regular scheduling during the holidays. Jason is very organized and has a system in place for weekly cleaning, trash, recycle, floors, carpets, surfaces, kitchen and bathrooms. He also addresses some tasks monthly, blinds, inside windows and ceiling fans. I highly recommend this admirable young man and his NAE cleaning crew.
MEGAN MURPHY
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Our company, located on West Campus in Austin, hired Jason Behn and NAE Cleaning Solutions in Sept. 2014. I was very impressed by Jason's professionalism during the interview and have been delighted with the quality of the service provided by NAE during the past 5 months. Jason has responded promptly to all my emails. He is receptive to requests for special event cleaning for us beyond the weekly service and flexible with changes to regular scheduling during the holidays. Jason is very organized and has a system in place for weekly cleaning, trash, recycle, floors, carpets, surfaces, kitchen and bathrooms. He also addresses some tasks monthly, blinds, inside windows and ceiling fans. I highly recommend this admirable young man and his NAE cleaning crew.
JAIMEE HART
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NAE has been nothing but supportive since the moment we entered into business with them. As things pop up and I need to get ahold of them even considering time of day, I ALWAYS get a response from them. But a genuine, and nice response. I appreciate their business and attention to detail so much. Thank you for your service NAE!
WANER REN
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Over the past two months of using NAE Cleaning Solutions services for my office, I have nothing but satisfaction for their work. Jason always respond my emails promptly and his team does a fantastic job doing what they do and they pay attention to details. Their services have made my job easier and I respect their great work ethnic.
SONIA GONZALEZ
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Excellent services, friendly and reliable! I will definitely be using them again.
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